FREQUENTLY ASKED QUESTIONS (ONLINE MIXING & MASTERING)
  • How long will it take to receive my file mastered / mixed?

    After we have received your file, you will receive it back, mastered or mixed (depending on your choice) within 5 to 7 days. Tracks can of course also be ready earlier.

  • How long will it take to receive my revision?

    If you are not satisfied with the first mix & master we send you or if you want an adjustment, you can send us an email to info@soundplug.be with what you want. Such an adjustment takes 3 days to get.

  • How do I send my files?

    After checkout you will receive a confirmation email with a link to our WeTransfer to upload your files.

  • Can I send you a Pro Tools, Logic Pro, Cubase or FL Studio file?

    We prefer (if possible) only to receive the tracks, but we also accept Logic Pro files.

  • What genre do you specialize in?

    We specialize in mastering and mixing Hip-Hop, R&B, Pop & Dance.

  • What kind of equipment do you use?

    The equipment and software used depends on the audio engineer handling a project. To guarantee quality, orders are distributed among different audio engineers (taking into account the individual expertise in a particular genre).

FREQUENTLY ASKED QUESTIONS (STUDIO)
  • DO I HAVE TO PAY FOR THE MIXING & MASTERING?

    When booking a recording session in one of our studios, mixing & mastering is included. You pay a total amount per hour for a recording session.

    Note: this only counts for booking a session with an ENGINEER. Sessions booked without an engineer ‘studio rental’ will not be mixed or mastered.

  • IS SMOKING ALLOWED IN THE STUDIOS?

    SoundPlug Studio is a non-smoking area. Smoking is therefore strictly prohibited!

  • HOW LONG DOES IT TAKE TO MIX AND MASTER MY TRACK?

    When booking a recording session in one of our studios, the mixing & mastering during the session is included in your booking. You decide whether you want to record or mix & master with the engineer or both.

    NOTE: this is only valid for bookings with an engineer. Sessions booked without an engineer ” studio rental ” will not be mixed & mastered.

  • CAN I USE YOUR COMPUTER IF I RENT A STUDIO?

    No, if you book a session without an engineer, you must bring your own computer.

  • Can I add extra hours to my session?

    If you book a studio session with us and still see that you want to record more, this is certainly possible, but you must book at least 1 hour extra. This is of course only possible if there is room in the agenda.

  • DO YOU ALSO HAVE DISCOUNTS FOR LARGER PROJECTS OR RECORDINGS?

    Hell yes! Please send an email to info@soundplug.be. We will contact you as soon as possible!

  • WHAT IF I AM LATE?

    We hope you won’t be late, but if you happen to arrive later than planned, the schedule will remain the same. The amount of the session also remains the same.

  • WHERE IS YOUR STUDIO?

    Diksmuidelaan 36A, 2600 Berchem

  • CAN IT ALSO BE WORKED IN THE NIGHT?

    Yes, of the 4 studios you can book a night session at 1 studio from 00:00 to 04:00

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